FAQs

1. What is Muncha Money Transfer?

Muncha Money Transfer is an online platform to send money from US, Canada and Europe to Nepal powered by Lalit Money Transfer. It is the most easy and compliant service for online money transfer. Customer needs to follow three simple steps to send money to Nepal

  • Register on Muncha Money Transfer site by providing elementary details.
  • Provide beneficiary's details in Nepal.
  • Transfer money from Online Bank

2. Who can use Muncha Money Transfer?

Any person who wishes to send money to an individual in Nepal can use Muncha Money Transfer.


3. Which currencies can you use to make a remittance?

Presently, you can make a remittance in U.S Dollars for USA and Canada and in Euro for Europe. The remittance will be delivered to your beneficiary's in below way in Nepalese Rupees.

  • Bank Deposit
  • Wallet Deposit

4. Which countries does Muncha Money Transfer Platform serve from?

Presently you can send money from USA, Canada and Europe. We will soon introduce this platform to other countries as well.


5. Why should a user trust Muncha Money Transfer?

Muncha Money Transfer an online money transfer platform is brought to you by Muncha Money Transfer Pvt. Ltd. powered by Lalit Money Transfer. Muncha Money Transfer is in remittance business from more than 15 years. Muncha Money Transfer Pvt. Ltd is a sister company of Muncha.com. The founding principles laid by the promoters and partners of Muncha Money Transfer are to provide value, convenience and more importantly, transparency and security to customers.


6. Why is Muncha Money Transfer safe?

Muncha Money Transfer does not share the personal information provided by you with any third party (unless, of course, required to do so by law). For details read our Privacy Policy. When you make a remittance at Muncha Money Transfer, you make an Online Transfer to directly debit your bank account. All transactions are carried out across secure encrypted lines and state-of- the-art firewalls, which have gone through extensive security tests.


7. What are the different payment modes offered by Muncha Money Transfer?

Presently, Muncha Money Transfer offers you only one payment mode:
Online Transfer : Completely web-based and totally paperless way to send money to Nepal. This facility is currently available in United States. In the United States, it is carried out via the Automated Clearing House or ACH facility, whereby money is directly debited from your existing US bank account and transferred to our account.

We are adding other Modes of Payment soon. Please call 1-859-215-0093 or write to us at money@muncha.com for more details.


8. What are the different delivery modes offered by Muncha Money Transfer?

Money sent by you will be delivered in below Ways

  • Bank Deposit

Money sent by you will be delivered into your beneficiary’s bank account. Your beneficiary in Nepal needs to have a valid Bank Account with the corresponding banks in our network.

  • Wallet Deposit

Money sent by you will be will be deposited in to Beneficiary Wallet in Edheba Account. From which beneficiary can with top-up mobile, pay utility bills and so many. They can also withdraw cash into their relevant Bank account later. For more detail email us at money@muncha.com


9. How long does it take for a beneficiary to receive money?

Funds will be delivered to the beneficiary (direct bank deposit) within 48 hrs. once the fund is cleared from Sending Country. However the Deposit may be delayed due to Public Holiday and Weekend in Both Sending Country and Receiving country.


10. How are you informed of your transaction status?

Once you book a remittance on Muncha Money Transfer website or APP, we keep you informed on the status of your remittance through regular email updates and reminders. The various statuses display and their explanation is as follows:

  1. SUBMITTED: Remit order received, awaiting fund into account.
  2. WAITING_FUND: Waiting fund into account.
  3. ON_HOLD: Remittance on-hold. Please, contact care center.
  4. REJECTED: Remittance rejected. Please, contact care center.
  5. IN_PROGRESS:Remittance sent to beneficiary.
  6. PAID: Remittance deposited into beneficiary-account
  7. CANCELLED: Remittance canceled. Please, contact care center.

 Of course, apart from regular email updates from Muncha Money Transfer. To follow your transaction status, please log-in to money.muncha.com and go to “My Transactions” or “History”.


11. Is there a limit on the number of beneficiaries that you can remit money to in Nepal?

No. You can send the money to as many people as you wish. Muncha Money Transfer.


12. Do you or your beneficiary need to open any special bank account?

No, your beneficiary can use her/his existing bank account in Nepal to receive fund sent through Muncha Money Transfer.


13. How is Muncha Money Transfer better than alternate modes of remitting money to Nepal?

Muncha Money Transfer transaction fees are extremely affordable, and exchange rates are among the very best. The money sent by you is directly credited into the beneficiary's bank account or Wallet. What's more, a 24x7 customer service provides you with round-the clock-service.

 

Fees, Charges and Limits

1. Are there any transaction limits for Online Transfers?

Please refer to the following table for country-wise limits. Limits may vary based on delivery type.

For USA

Semi Verified Customer

S.N.

Description

Amount

1

Per Transaction

USD 999

2

Daily(Within a 24 hour Period)

USD 999

3

Weekly

USD 3,000

4

Monthly

USD 9,000

 

Verified Customer

S.N.

Description

Amount

1

Per Transaction

USD 9,000

2

Daily(Within a 24 hour Period)

USD 9,000

3

Weekly

USD 20,000

4

Monthly

USD 60,000

 

For CANADA

Unverified

S.N.

Description

Amount(CAD)

1

Per Transaction

500

2

Daily(Within a 24 hour Period)

500

 3

Weekly

999

4

Monthly

3,000

 

Semi-verified

S.N.

Description

Amount(CAD)

1

Per Transaction

999

 2

Daily(Within a 24 hour Period)

999

3

Weekly

3,000

4

Monthly

9,000

 

Fully-verified

S.N.

Description

Amount(CAD)

1

Per Transaction

9,000

2

Daily(Within a 24 hour Period)

9,000

3

Weekly

20,000

4

Monthly

60,000

 

2. What is the exchange rate applied on your remittance?

The exchange rate will be locked at the time of your transaction. For all transaction with verified mode of payment, exchange rates are locked at the time transaction is confirmed.